Everything was handled very professionally all the way through. The communications from the office were faultless and very efficient and personable. The work was assessed very promptly and and we were consulted about timing and fully informed about how the work would be carried out. The actual workforce were remarkably efficient and polite. They kept the site very tidy which was appreciated as it is our home. The work looks very well executed. As this was a problem with water ingress we will have to wait until we have the right weather conditions to be sure that the original problem was solved.
Walker Builders are a very professional and customer focused business. From the outset, I was informed as to what they were intending to do and throughout the process, was informed as to exactly what was happening. Their work is of a very high standard and they are tidy whilst undertaking the works required. Their personnel are friendly and informative also. I wish they had built our house!
They were brilliant. They knew what they were doing. They were clean. They were hard working. They were always on time. They finished the work before the estimate date of completion. They cleaned up the place after they finished. God bless Walker Builders! Thank you very much!
We have found Walker Builders operatives extremely helpful and they have offered solutions to issues that would have been difficult for the housing association to carry out on its own. Workmanship is good with lessons learnt acted upon which has speeded up the programme of works. Unfortunately the housing associations own internal protocols have slowed down the pace of the works for Walker Builders but they have handled this situation with calmness and understanding. Overall work and service from Walker Builders is excellent.
Walker Builders are thoroughly professional, answer emails within minutes, they are accessible all the time. They explained everything, including the delays due to the very bad winter. They are professional, clean and tidy on site and very friendly, a perfect example of a privately run lean efficient company.
Walker Builders were very professional and polite throughout. They were accommodating when we requested some additional chargeable changes that were extra to the NHBC claim and came round promptly to address a snag. The house was put back together and looked as good or better than it had before and it was a great relief.
A welcome relief to have efficient and prompt communication. Workers who respected my home and were polite and professional at all times.
Richard at Walker Builders was extremely professional. Inspired confidence. Excellent communication and brilliant customer service skills. His choice of plumber was without fault. The plumber was also highly professional, courteous, did not leave a mess and completed the work to a very high standard. After what I’ve gone through with my house builder, I consider myself fortunate and very grateful to have been assigned Walker Builders by NHBC. Walker Builders should be the standard by which all other builders are judged. They put my house builder to shame and it’s not even close.
The contractor was fantastic. I honestly cannot fault them. The manager – Richard initally visisted our property and fully explained what would happen and timescales. Richard kept us informed throughout the works. The works were completed much quicker then we had originally expected which is great. The guys who completed the work were friendly and acted professionally at all times. Our property was left tidy each day and our neighbours even commented on the quality of the work and the way in which the workmen operated. I would have no issues in reccomending this company to a friend and I can see why NHBC use this contractor.
Walkers Builders were absoloutly brilliant from start to finish. Richard the building manager was superb, he kept us informed at all times, the work was carried out seamlessly and I had the utmost confidence in him and his team. It was actually a pleasure to deal with him, I would 100% reccomend this company to anyone and happily use them again. Brittania
Walkers Builders are a fantastic company. They are professional, courteous, thoughtful and hard working. I would not hesitate in reccomending them to anyone. Nothing is too much trouble and the communication as to what is happening when is second to none. Well done.
I found Walkers Builders very professional from the initial call to arrange scaffolding right up until they had completed the job. I am delighted with the service I recieved and believe they have rectified the issue with my roof. I would have no hesitation in recommending them to others.
The NHBC have a REAL gem in Walker Builders and especially Richard Walker. His communication skills and attention to detail are superb. This job could have been an absolute nightmare for us, but Richard and Walker Builders and his team meant that the job and time could not have run any smoother. I hope the NHBC pass this comment onto this company as they really do deserve the compliments on the job!
Contact was originally through email – clear and concise. The back office work to manage the problem was there all the time – they contiually set my expectations and delivered. The initial site inspection was short but thorough. The team cared for everything, were plite, conscientious, hard working professionals with excellent customer-facing skills. The finished results were delivered on schedule and are very pleasing. The last piece of outside work, relining a section of drain was delayed, but we were informed in good time and when it was done, clearly the job was done well and care taken to ensure so. The painter turned up as scheduled. He made sure that the results were to a high standard – we could not tell where he had made good the stain marks. We will happily tell people about these builders and pass on contact details – they should all be high commended. Thank you